Bonfe Terms and Conditions
Bonfe Service Terms and Conditions
These Service Terms and Conditions apply to work performed by Bonfe and paid for by Customer. Customer represents that, except as described in the request for service, all plumbing, heating, air conditioning, electrical, and drain systems are in good condition and Customer agrees to hold Bonfe harmless for the discovery of defective conditions, including but not limited to: improper or faulty plumbing; settled or broken lines; improperly charged systems; improper or faulty electrical; rusted or defective pipes ; existing illegal conditions; faulty air movement; improper voltage or defective electrical; acids in the drain system; or defective roofing. Customer agrees to remove or protect any personal property, inside and out, including but not limited to carpets, rugs, shrubs and planting that may hinder Bonfe’s access to service area. Bonfe shall not be responsible for said items. Customer agrees to receive text messages from Bonfe, with the opportunity to opt out.
DRAIN CLEARING Customer is financially responsible for the removal of any cable or equipment that becomes stuck in the line and is responsible for removal of the cable. Customer is responsible for the repair or replacement of any drain line that is damaged during clearing or cleaning. Bonfe is not responsible for damage to the premises caused by the removal of a clean out, drain cover, or cap removed for the process of servicing the lines. If the clean out, drain cover, or cap is rusted or fastened as to necessitate its replacement after removal, Bonfe shall notify the customer. If the Customer authorizes its replacement, a replacement will be made at an additional charge for the replacement of the clean out, drain cover, or cap and the labor for the installation.
RECOMMENDED REPAIRS WARRANTY Bonfe warrants Bonfe recommended repairs equipment in accordance with its currently published Lifetime Warranty available at: https://bonfe.com/about-bonfe-minneapolis-st-paul/lifetime-warranty/.
LIMITED WARRANTY BONFE MAKES NO WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE FOR GOODS SOLD. BONFE SHALL PROVIDE WORK IN A COMPETENT, WORKMANLIKE MANNER. REPAIRS INCLUDING EQUIPMENT REPLACEMENTS WILL BE FREE FROM MATERIAL DEFECTS FOR 1 YEAR. ANY BONFE REPAIRS REQUIRING RE-WORK WILL BE PERFORMED DURING NORMAL BUSINESS HOURS (WEEKDAYS 8:00 AM TO 4:30 PM EXCLUDING HOLIDAYS). NOTWITHSTANDING ANYTHING TO THE CONTRARY STATED HEREIN, ALL BRANCH LINE AND MAIN LINE STOPPAGES ARE WARRANTED FOR A PERIOD OF THIRTY (30) DAYS FROM THE COMPLETION. ALL WARRANTIES ARE VOID IF PAYMENT IS NOT MADE WHEN DUE. WARRANTIES EXTEND ONLY TO THE CUSTOMER AND ARE NOT TRANSFERABLE.
EXCLUSIONS and LIMITATIONS WARRANTY WORK DOES NOT COVER: BROKEN OR ABUSED PLUMBING (ABUSE INCLUDES BUT IS NOT LIMITED TO DEBRIS FROM OVERLOADING GARBAGE DISPOSAL, FOREIGN OBJECTS, HYGIENE PRODUCTS, WIPES, HEAVY PAPER PRODUCTS, GREASE, OIL AND EXCESSIVE FOOD PARTICLES); COST OF WORK PERFORMED BY ANOTHER COMPANY; DIRECT OR INDIRECT DAMAGES CAUSED BY A BACKUP; OVERTIME COST, EXTRA PARTS, ADDITIONAL LABOR; OR ANY OTHER DAMAGES. A SERVICE CALL WILL BE CHARGED IF IT IS DETERMINED THAT WORK IS NOT COVERED UNDER WARRANTY. CUSTOMER’S RIGHT TO REPAIR AND REPLACEMENT ARE CUSTOMER’S EXCLUSIVE REMEDIES. BONFE SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES.
MINNESOTA CONSTRUCTION LIEN LAW “AS REQUIRED BY THE MINNESOTA CONSTRUCTION LIEN LAW, BONFE HEREBY NOTIFIES CUSTOMER THAT PERSON OR COMPANIES FURNISHING LABOR OR MATERIALS FOR THE CONSTRUCTION OF CUSTOMER’S LAND MAY HAVE LIEN RIGHTS ON CUSTOMER’S LAND AND BUILDING IF NOT PAID. THOSE ENTITLED TO LIEN RIGHTS, IN ADDITION TO BONFE, ARE THOSE WHO CONTRACT DIRECTLY WITH THE CUSTOMER OR THOSE WHO GIVE THE CUSTOMER NOTICE WITHIN SIXTY (60) DAYS AFTER THEY FIRST FURNISH LABOR OR MATERIALS FOR THE CONSTRUCTION. ACCORDINGLY, CUSTOMER MAY RECEIVE NOTICES FROM THOSE WHO FURNISH LABOR OR MATERIALS FOR THE CONSTRUCTION AND SHOULD GIVE A COPY OF EACH NOTICE RECEIVED TO HIS MORTGAGE LENDER, IF ANY, TO SEE THAT ALL POTENTIAL LIEN CLAIMANTS ARE DULY PAID”.
“ANY PERSON OR COMPANY DIRECTLY SUPPLYING LABOR OR MATERIALS FOR THIS IMPROVEMENT TO YOUR PROPERTY MAY FILE A LIEN AGAINST YOUR PROPERTY IF THAT PERSON OR COMPANY IS NOT PAID FOR THE CONTRIBUTIONS. UNDER MINNESOTA LAW, YOU HAVE THE RIGHT TO PAY PERSONS WHO SUPPLIED LABOR OR MATERIALS FOR THIS IMPROVEMENT DIRECTLY AND DEDUCT THIS AMOUNT FROM OUR CONTRACT PRICE OR WITHHOLD THE AMOUNTS DUE FROM US UNTIL 120 DAYS AFTER COMPLETION OF THE IMPROVEMENT UNLESS WE GIVE YOU A LIEN WAIVER SIGNED BY PERSONS WHO SUPPLIED ANY LABOR OR MATERIAL FOR THE IMPROVEMENT AND WHO GAVE YOU TIMELY NOTICE.”