The Bonfe Standard
We know that choosing who comes into your home isn't a small decision.
You want someone who’s qualified, polite, honest about costs, and careful with your home. When the job is done, you want to know it was done right, and that if something ever goes wrong, you’re covered.
That’s the Bonfe standard. It’s how we’ve worked since 1993, and it’s what every member of our team is held to.
What It Means For You
Upfront pricing before we start.
We send a skilled technician to your home to thoroughly diagnose your issue and give you a full price upfront. We don’t give ranges or generic pricing over the phone because we know it’s not always accurate, and we know how frustrating it is to have an estimate that changes once the work is underway. If something unexpected comes up mid-job, we talk to you before we proceed. The price you agree to is the price on your invoice.
Respect for you and your home.
Our technicians treat your home with the same care they’d give their own. Shoe covers at the door, protective tarps when needed, and a thorough cleanup before they leave. When we’re done, the only thing that should look different is whatever we were there to fix.
Friendly, professional technicians you can trust.
Every Bonfe technician is highly trained in their trade and has passed a background check before they ever set foot in your home. We’re selective about who we hire, and we invest in their training not just when they start, but throughout their careers. These are people who take real pride in their work, and it shows. It’s also a big reason Bonfe has been named a Top Workplace for 11 consecutive years. A team that loves what they do takes better care of your home.
Work that’s backed for as long as you live in your home.
We use quality equipment and materials, and we stand behind every recommended repair and installation with our Lifetime Parts & Labor Warranty. If something we fixed ever fails, we come back and make it right. Parts and labor are covered. The only cost to you is our standard $99 service charge.
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Why It Matters
Bonfe is 100% family-owned, and that hasn’t changed since Wally Bonfe started the company in 1993. He built it around doing right by people, and that’s still the standard we hold ourselves to today.
Being locally owned means we’re accountable to this community. Your neighbors are our neighbors. When we do good work, word gets around. That’s part of why we can offer a warranty as strong as ours, and why we’ve been voted a Minnesota Best home services company.
One Standard. Every Trade.
Heating and cooling, plumbing, electrical, drains and sewer. The Bonfe standard applies to every service we provide: the same upfront pricing, the same technician standards, the same Lifetime Parts & Labor Warranty on recommended repairs and installations. Whatever you need, you can count on the same level of care.
Frequently Asked Questions about Bonfe
What is the Bonfe Standard?
It’s how Bonfe has approached home service since we opened in 1993: upfront pricing, skilled and background-checked technicians, a clean job site, and a Lifetime Parts & Labor Warranty on every recommended repair and installation.
What does Bonfe’s Lifetime Parts & Labor Warranty cover?
Bonfe-recommended repairs and installations are backed by our Lifetime Warranty. If something we fixed or installed ever fails, we come back and make it right. Parts and labor are covered. All you pay is our standard $99 service charge. The warranty stays active as long as you live in your home and maintain your equipment according to our guidelines.
How does upfront pricing work?
Before any work begins, your technician gives you a complete price. Parts, labor, and warranty are all included. If anything changes during the job, we discuss it with you before moving forward. What you’re quoted is what you’ll pay.
Is Bonfe a local company?
Yes. We have remained 100% family-owned and locally operated since 1993. Bonfe is not a franchise. Our owner, Pete Bonfe, is involved in the day-to-day operations and decision-making and stands behind every job we complete.